WE SPECIALISE IN…
NOISSUES.COM  specialises in delivering customized training Programs

WE MAKE TRAINING A MORE MEANINGFUL BUSINESS
Your staff will find a NOISSUES.COM Customized Training Course meaningful and relevant experience – and what’s more, they’ll find it easier to transfer their new knowledge to the workplace.

List of Programs
We would like to bring to your attention some our very successful programs which we offer at the highly affordable fees, which we know you will appreciate.
Some of our more popular programs listed above:

Oil & Gas

• Basic Contract Law (Oil & Gas)
• Advance Contract Law (Oil & Gas)
• Reservoir Engineering Fundamentals (Oil & Gas)
• Advance Reservoir Engineering (Oil & Gas)
• Heat Integration (Oil & Gas)

Communication

• Enhancing Interpersonal Communication Skills for Better Workplace Relationships
• Presentations with Confidence and Ease
• Projecting a Professional Image
• Speak with Confidence
• Think on Your Feet
• Proficiency in Letters and Emails
• Listening and Oral Communication
• Crisis Communication
• Persuasive and Dynamic Presentations
• Understanding and Using Body Language Effectively
• Grammar for Better Communication
• Reports, Proposals and Minutes that Work
• Fundamentals of Minute-Writing
• Essentials in Reports and Proposals
• Impactful Reports and Proposals

Customer Service

• Basics of Customer Contact Skills
• Excellence in Customer Service
• Managing Customer Service
• Superb Front-line Skills
• Win Over Dissatisfied Customers
• Write with Customers in Mind
• Coaching Your Frontline Staff for Quality Service
• Developing a Customer-Focused Strategy for Excellent Service
• 5 Steps to Customer Relationship Management

Decision Making

• Decision Making Made Easy
• Effective Decision Making
• How to Prioritise and Make Decisions Under Pressure
• Decision Making and Problem Solving: Decision Making Fundamentals

Influence

• Assertiveness Skills for Front-line Staff
• Assertiveness Skills for Managers
• Assertiveness Skills for Supervisors
• Effective Interviewing Techniques
• Effective Negotiation Skills – Create a Win-Win Situation
• Influencing, Persuasion and Empowering Skills
• Positive Influencing Skills
• Making Meetings Work For You
• Manage and Influence Meetings
• Negotiating: Advanced Negotiation Tactics

Innovation

• Creative Thinking Made Easy
• Understanding Change
• Leading Change in a Dynamic Organisation
• Mind-mapping Techniques
• Mind-mapping for Managers
• Sharing Mindset To Achieve Common Goals
• Expanding Innovation – Creativity in Your Organisation for Senior Managers

Interpersonal Skills

• Conflict Resolution
• Effective Interpersonal Relationships
• EQ for Success at Work
• Interpersonal Skills at Work
• Effective Working Relationships
• Making EQ Work for You
• EQ: The Manager’s Tool for Professional Excellence

Leadership

• Essentials of Leadership
• Dynamics of Leadership
• Developing High Performance Leadership
• Developing Leadership in a Learning Organisation
• How To be a Leader!
• Leadership Styles that Yield Results

Managing and Developing Others

• Becoming a Successful Coach and Mentor
• Coaching and Mentoring Skills for Managers
• Facilitation Skills for Managers
• How To Write Smart Goals and KPIs
• The Art of Managing People
• The Art of Performance Coaching and Feedback
• Writing KPIS Effectively
• Giving Feedback for Better Performance
• Managing Performance for Better Results
• Coaching: Applying the Coaching Process
• Coaching: Building Relationships
• Mentoring: Developing Your Mentoring Skills

Managing Resources

• Managing Difficult People With Ease
• Communicating With Difficult People

Networking

• Networking for Success
• Career Development: Professional Networking

Problem Solving

• Fundamentals of Problem Solving
• Creativity in Problem Solving
• Critical Thinking and Creative Problem Solving
• Problem Solving and Break-It Thinking
• Problem Solving and Decision Making
• Problem Solving Made Easy

Result Orientation

• Personal Time Management for Busy Managers
• Time Management Skills - Working and Managing Yourself
• Benchmark for Business Excellence
• Fundamentals of Benchmarking

Strategic Thinking

• Critical Thinking and Reasoning
• Proactive Thinking Strategies for Effective Performance
  

Teamwork

• Be a Team Player
• Developing Effective Teams
• How To Manage, Motivate and Maintain a Highly Profitable and Productive Team
• Leading Dynamic Teams
• Managing Teams
• Team Leadership: Conducting Productive Team Meetings
• Team Conflict: Overcoming Conflict with Communication
• Team Conflict: Working in Diversified Teams

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